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Help Center

Find answers to your questions and learn how to get the most out of our platform

Getting Started

Learn the basics and set up your account

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For Customers

Track your repairs and manage orders

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For Businesses

Manage your repair shop efficiently

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FAQ

Frequently Asked Questions

Find answers to the most common questions about our platform

You can track your repair by clicking 'Find My Case' in the navigation and entering your case number or phone number. You'll see real-time updates on your repair status.

Repair times vary depending on the type of device and issue. Simple repairs may take 1-2 hours, while more complex repairs could take 3-5 business days. Your technician will provide an estimated completion time.

We accept all major credit cards, debit cards, bank transfers, and cash payments. Payment options may vary by location.

Yes! All our repairs come with a warranty. The warranty period depends on the type of repair - typically 30-90 days. Check with your service provider for specific warranty terms.

Getting started is easy! Click 'Get Started' on our homepage, choose your plan, and follow the setup wizard. You'll have your repair shop management system running in minutes.

Absolutely! Our platform is fully responsive and works on all devices. We also offer dedicated mobile apps for technicians to manage repairs on the go.

Still need help?

Our support team is here to assist you with any questions or issues.

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